Citizen Pants

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused and unopened, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@loadingbay.co.za. 

Your order will be dispatched within 2 days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel. Please note that during Sale, dispatch time may take up to 3 days.